Returns-Portal

Welcome to our returns portal!

Here, you can easily and quickly organize your return. Please enter your order number, postal code, or email address to access your order.

Please note that return costs are as follows and will be deducted from the refund amount:

• Germany: €4
• EU: €12
• UK: €35
• Switzerland: €25
• Other countries: €35

To process your return, please complete the return form and include it in the package. Our customer service team is happy to assist you with any questions.

Please note that for returns from countries that are not listed in our predetermined return destinations, the cost of return shipping must be borne by the customer.

Thank you very much.